Are You Entitled? Why?
Whether we are talking about our country, today’s youth or big government, the conversation often drifts into entitlements and who is getting them and why it’s unfair. We business owners are proud of being self-starters.
Business owners do have a right to grouse. From coping with the Affordable Care Act, complying with regulatory paperwork and accommodating a detached workforce, it’s easy to feel that we business owners carry the burden of an entitlement society. Regardless, we capitalists only succeed by what we choose and need to accomplish every day. And, we always work under the microscope of our customers, employees and vendors. They expect us to be credible and authentic leaders. When we lead by example and walk our own talk, they do better. This begs the question, could our entitlement mentality be hindering our success as business owners and in growing our firms?
Do any of the following “shoes” fit?
- Do you feel entitled to sell your business for the sum total of all the hard work you put into it despite its diminished value?
- Do you feel your customers should continually respect and pay more for the value you’ve provided them over the years?
- Are you offended that your lenders continue to demand covenants and collateral despite your impeccable track record?
- Are you disturbed younger or new employees don’t accept your direction as gospel and suspend their disbelief and demonstrate their loyalty?
- Do your family members perform at the same standards as your highest performers?
As business owners, we live in challenging times where years of experience in charge, delivering value or “making it right” should be recognized and valued by all customers, employees and vendors. While it may hurt to have to prove ourselves everyday and park our egos and our power, we live in different times.
Unfortunately, yelling, “I’m mad as hell and I’m not going to take it anymore” doesn’t work. Whatever your reason and however righteous you may feel, in our YouTube-driven world, not only does nobody care, but expressing any sense of entitlement will likely backfire.
The ultimate reconciliation of diversity and meritocracy is when nobody is entitled. As business owners, we are most able to benefit from the consequences of this thinking so let’s set the example as the leaders we are.