To My Pittsburgh Friends and Clients

Being welcomed and given opportunities to speak, write for some of Pittsburgh’s most important publications and consult and coach several local businesses has been a gratifying and invaluable opportunity for me to learn how the town works and has succeeded so well. Being invited to join the Institute for Entrepreneurial Excellence and most recently being accepted into Leadership Pittsburgh’s class of 2011 are profound honors.
I want to thank all the business leaders who have encouraged me to make a positive impact on the region by helping Western PA businesses grow as I did in Ohio.  Furthermore, I want to accelerate my assimilation into the Pittsburgh community and apply my business growth skill set to other organizations where I can help.  Pittsburgh is clearly a community of dedicated, progressive professionals working together to create regional success.  I want to quickly understand the deep roots and collaborative nature of my new home to help small businesses and other organizations uncover your Best and Highest Use®.

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  Best and Highest Use BHU borrow less Business Growth costs of finding creating a wealthy company cusomter segments customer behaviors customer service de-commoditizing your products and services decommoditize direct costs direct labor entrepreneurial strength fixed costs focus on customers Great Recession gross margins growth plan hidden cost higher gross margins keeping and growing a customer keys to profitable growth knowing your costs managing balance sheet for liquidity match inventory to expenses material costs overhead predictable growth pricing decisions profitable customers Profitable Growth profitable sales recession revenues sales general administrative costs segmenting customers SG&A sifting through customers small business advice small business entrepreneur steps to evaluate new product or services value proposition when profit growth fizzles when profits fade